Inbound Call Center Services

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About Inbound Call Center Services

SureVin offers fully dedicated and integrated inbound call center solutions to assist our clients in acquiring more customers, increase revenue and reduce operating expenses.

We are a reputed and well-established outsourcing company, which has handled operations of inbound customer service to several global organizations across a wide-range of domains for more than 15 years. Our biggest asset is high-tech infrastructure, presence of experienced and skilled call center professionals over and usage of latest telecommunication software helps us provide efficient and prompt call center support and 24×7 phone answering services that are custom-made for your customers.

Our strategic call-center inbound service serves to build a competitive long-term strategy for your organization to help you to make your company stay-ahead of the competition to help you to attain your business objectives.

SureVin has an excellent client experience in the field of telecommunication, marketing effectiveness and customer services; outbound call center, inbound call center and voice broadcasting to serve a better result and achieving the business goal.

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Your benefits :

  • Faster launch, ramp-up, and roll-out of new campaigns.
  • Market testing capabilities .
  • Experience with programs similar to yours.
  • Remote call monitoring.
  • Account management expertise.
  • Skilled, professional, customer support and technical service representatives.
  • Enhanced reporting capabilities .
  • Rapid response to market conditions.
  • Improved market coverage .

 

Our Unique Selling Proposition includes

  • Consolidated reporting helping in analyzing your acquisition efforts
  • Sophisticated data-capture capabilities
  • Excellent-Operationally processes ensuring customers requests are handled efficiently
  • Increased conversion rates and service levels to improve revenues
  • Dedicated experienced staff to up-sell products in your industry
  • Full integration of services that delivers inbound call center solutions that are cost-effective