Inbound Call Center

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SureVin offers fully dedicated and integrated inbound call center solutions to assist our clients in acquiring more customers, increase revenue and reduce operating expenses.

We are a reputed and well-established outsourcing company, which has handled operations of inbound customer service to several global organizations across a wide-range of domains for more than 15 years. Our biggest asset is high-tech infrastructure, presence of experienced and skilled call center professionals over and usage of latest telecommunication software helps us provide efficient and prompt call center support and 24×7 phone answering services that are custom-made for your customers.

Our strategic call-center inbound service serves to build a competitive long-term strategy for your organization to help you to make your company stay-ahead of the competition to help you to attain your business objectives.

SureVin has an excellent client experience in the field of telecommunication, marketing effectiveness and customer services; outbound call center, inbound call center and voice broadcasting to serve a better result and achieving the business goal.

Your benefits :

  • Faster launch, ramp-up, and roll-out of new campaigns.
  • Market testing capabilities .
  • Experience with programs similar to yours.
  • Remote call monitoring.
  • Account management expertise.
  • Skilled, professional, customer support and technical service representatives.
  • Enhanced reporting capabilities .
  • Rapid response to market conditions.
  • Improved market coverage .

Our Unique Selling Proposition includes

  • Consolidated reporting helping in analyzing your acquisition efforts.
  • Sophisticated data-capture capabilities.
  • Excellent-Operationally processes ensuring customers requests are handled efficiently.
  • Increased conversion rates and service levels to improve revenues.
  • Dedicated experienced staff to up-sell products in your industry.
  • Full integration of services that delivers inbound call center solutions that are cost-effective.